TELNOVO Offers Direct Routing for Microsoft Teams

TELNOVO, a cloud communications service provider for businesses and consumers, announced it is now offering Direct Routing for Microsoft Teams through a hybrid global and cloud data network, connecting Teams users to external phone lines and transforming Teams into a highly reliable business phone system.

Microsoft Teams is rapidly gaining popularity, reaching 115 million daily active users as, among organizations of all sizes seeking a powerful unified communications as a service (UCaaS) solution for video conferencing, screen sharing and chat. However, Teams does not include an out-of-the-box connection to the Public Switched Telephone Network (PSTN) for making phone calls outside of the organization.

With Direct Routing from TELNOVO, every device enabled with the Teams app – desktops, laptops, smart phones and tablets – becomes a fully functional business phone, managed through an online portal designed for non-technical system administrators to easily make changes once the system is up and running.

TELNOVO’s secure cloud-based platform supports elastic capacity, delivering the scale required for reliable, high-quality service. TELNOVO’s Direct Routing Service supports both SIP via public internet and hybrid on-premise analog PSTN. TELNOVO also maintains data centers in the US and Philippines with plans to launch Teams SBC in multiple Azure and AWS regions.