Unified Communications

Unified Communications

Unified Communication Diagram

Unified Communication

What is Unified Communications?

Unified Communications integrates several real-time communication services such as instant messaging (IM), presence information, voice calling, video calling, Text Messaging (SMS), and web collaboration.  These systems, when combined with the non-real-time stalwarts of business communication (Voicemail, E-mail, and Faxing) provide a single unified portal for team members to interact quickly and effectively with each other and customers alike.

What does it mean to the user?

UC allows employees to work wherever they need, from a home office or the golf course, and it gives them the “presence” of sitting at their desk in the office.  It means voicemail is delivered to the Inbox and can be opened, reviewed, and dealt with from any device that they are comfortable with.  Ultimately it means a team in multiple locations can collaborate in a fully immersive environment with audio, video, and web conferencing while discussing issues and making decisions quickly from a single user interface or app that is easy to use.

Why consider a move to a Unified Communications platform?

The technology has evolved and the integration of these systems is much simpler, in terms of deployment all the way the through the full lifecycle including ongoing support and maintenance.  TELNOVO's NOVOCLOUD UCasS are extremely reliable, easy to use, and provide a consistent approach to achieve business goals across all facets of an organization.   These solutions work across hardware devices that users are familiar with and play a central role in the adoption of Mobility and BYOD (Bring Your Own Device) that organizations are currently considering.  Voice over IP (Voice over Internet Protocol; simply VoIP) is a proven methodology that can be deployed with confidence and when using the VoIP standard of SIP trunking as an alternative to the more expensive traditional phone services such as PRI and POTS, businesses are experiencing lower monthly costs while also achieving increased flexibility with rapid deployment and agility to move SIP lines easily to other locations. Hire our Unified Communications Philippines services now for doing better business in real time.

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